Frequently asked questions

About us
Are you attorneys?
No. We are not attorneys. We cannot advise you about your rights or choices, and we cannot represent you. We prepare documents from the information and choices you give us.
No. We cannot appear for you or speak for you, and we cannot talk with the trustee or your creditors for you.
The State Bar of California certifies lawyer referral services. See the State Bar of California website (opens an outside website). Each bankruptcy court's website also lists self-help resources.
Fees
No. You pay the court filing fee directly to the court. We never receive or handle court filing fees.
Official information and application forms are available through the U.S. Courts Bankruptcy Forms page (opens an outside website). Tell us your court-fee payment choice before we send the agreement. As a business policy, in every district, we do not accept cases where the client plans to pay the court filing fee in installments. Fee waiver requests (Chapter 7 only) are accepted in every district.
The specific document-preparation services listed in your written agreement and all of our expenses for those services. Later work requires a written agreement and remains subject to the applicable case-wide fee limit. The advertised fee does not promise every document or service that may arise in your case. See fees by court.
Yes. You may cancel within 24 hours after we both have signed the agreement. We perform no preparation during that period and refund your payment in full if you cancel within it. We also provide a full refund after that period if preparation has not begun. Once preparation begins, refunds are available only for a reason covered by the agreement, the rules that apply to us, or a court order.
Filing
No. Choosing a chapter is your decision. Our chapters page links to general information from the U.S. Courts.
No. We cannot tell you how the means test applies to you or which chapter you can file under. The official means test forms and instructions are on the U.S. Courts means test forms page (opens an outside website), and the figures used with them are on the U.S. Trustee Program means testing page (opens an outside website).
You choose the court. We cannot choose a court for you. The federal statute on where a bankruptcy case may be filed is 28 U.S.C. section 1408. Our fees page lists the counties each California court covers, for reference only.
No. You sign your own documents and file them with the court yourself.
No. No one can promise the result of a bankruptcy case. We do not promise any result.
Choose Unsure, and we will pause until you decide. This does not pause any court deadline.