Privacy Policy
This policy explains what information we collect through this website, how we use it, and how to contact us about it. We never sell your information.
Last updated: November 12, 2026.
Who we are
This website is run by Help With BK Docs, operated by Ashlar LDA, Inc., 2108 N Street, Suite N, Sacramento, CA 95816. Telephone: (310) 872-7960. Email: help@helpwithbkdocs.com.
What we collect
In short: what you enter in our contact form, what you send us, and basic website records.
- Information you type into our contact form: your name, email address, phone number, mailing address, preferred contact method and delivery-consent choices, including your choice about receiving notices and documents electronically and your choice about text messages.
- Information you choose to send us by email, phone or text message.
- Basic technical information that web servers record automatically when any page is visited, such as your internet address, browser type, the pages you visit and the date and time. Our website host keeps these records to run and protect the site.
We do not use advertising cookies, analytics tools or tracking tools on this website. Our self-help arithmetic tools load their table data from a file hosted on this website. The tools process your entries in your browser and do not send your entries or calculation log to us. They do not store your entries for later use, and they use no cookies, browser storage, analytics or tracking. Closing or reloading the page clears them. If you choose to print or save a copy of the log, that copy stays with you.
How we use your information
- To answer your request and contact you in the way you chose.
- To send you the notices federal law requires before we can help you, and to provide the services you ask for.
- To keep the records that federal and California law require us to keep.
- To run, protect and fix this website.
We never sell your information
In short: we never sell, rent or trade your information.
We do not sell, rent or trade your personal information, and we do not share it with anyone for their own marketing. We share it only with companies that help us run our website, contact form, client records, email, phone and text message service, and only so they can do that work for us; when you direct us to; or when a court or the law requires it.
Our contact-form link opens a form provided through Clio Grow. Our scheduling link may open a page operated by an outside scheduling provider. We use GoHighLevel for approved messaging and outreach. Information you submit through those services is processed to handle your request and communications. Those outside pages may use technical features different from this website; review the notices displayed there. Our statements about no analytics or tracking on this website do not describe every outside website we link to.
Use of AI and automated tools
In short: software, including Claude, helps with our work. It never chooses your answers.
Ashlar LDA uses Claude, an AI tool supplied by Anthropic, and other software to help copy your instructions into documents and prepare some messages. Our preparer signs every completed document as the law requires. Some routine messages are sent automatically without individual review. These tools do not choose your answers, forms, chapter, exemptions, or treatment of debts. Information needed for these tasks is processed by the providers described in our Privacy Policy.
Text messages
In short: texts are optional. Reply STOP to stop texts or HELP for help.
Texts are optional. The text-message box authorizes messages about your inquiry, appointments, document status and requested reminders. We do not send marketing texts. The box is not required to use our services. Message frequency varies; message and data rates may apply. Reply HELP for help or STOP to stop texts, or contact us by phone or email. We record your permission. We do not sell, rent or share your mobile number or text consent for another party's marketing. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers who deliver our messages. See our Text Messaging Terms.
Do Not Track
Some browsers can send a Do Not Track signal. This website does not track visitors over time or across other websites, and it does not allow other companies to do so. Because we do not do that kind of tracking, the site works the same way whether or not your browser sends a Do Not Track signal.
Reviewing or changing your information
You can ask to see, correct or update the information you gave us through this website. Please contact us by phone or email. Some records must be kept for a set time even if you ask us to delete them.
How we protect your information
We use reasonable steps to protect your information. No website or email system is perfectly secure, so please do not send details about your debts or finances through the contact form.
Children
This website is meant for adults. We do not knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we will post the new version on this page and change the date at the top.
Contact us
Questions about this policy: telephone (310) 872-7960, email help@helpwithbkdocs.com, or write to us at 2108 N Street, Suite N, Sacramento, CA 95816.